Frequently Asked Questions
Orders & Shipping
How long will it take to receive my order?
Most orders ship within 2-3 business days. Standard delivery takes 5-7 business days within the US. International orders may take 10-21 business days.
Do you ship internationally?
Yes, we ship to over 80 countries worldwide. Shipping costs are calculated at checkout based on destination and package weight.
How can I track my order?
Once your order ships, you’ll receive a tracking link via email. You can also track your order by logging into your account on thestylishspread.com.
Returns & Exchanges
What is your return policy?
We accept returns within 30 days of delivery. Items must be unused and in original packaging with all tags attached.
How do I start a return?
Initiate returns through your account on thestylishspread.com. Once approved, you’ll receive a prepaid return label via email.
Do you offer exchanges?
We currently don’t offer direct exchanges. To exchange an item, return the original item and place a new order on thestylishspread.com.
Products & Sizing
How do I choose the right size?
Each product page includes detailed size charts with measurements. We recommend comparing these to your favorite fitting item.
Are your products true to size?
Most customers find our products true to size. Check customer reviews on each product page for specific fit feedback.
What materials are used in your products?
We use high-quality, sustainable materials. Detailed material information is available on each product page.
Payment & Pricing
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. All payments are processed securely through encrypted systems.
Are taxes included in the price?
Prices do not include sales tax. Applicable taxes will be calculated and displayed during checkout.
Account Management
How do I reset my password?
Click “Forgot Password” on the login page and enter your email address. You’ll receive password reset instructions within minutes.
Can I update my account information?
Yes, you can update your personal information, shipping addresses, and communication preferences by logging into your account on thestylishspread.com.
Care & Quality
How should I care for my items?
Care instructions are provided on each item’s label and product page. Following these instructions will help maintain product quality.
What is your quality guarantee?
We stand behind the quality of our products. If you receive a defective item, contact us within 14 days through thestylishspread.com.
Technical Support
The website isn’t working properly.
Try clearing your browser cache and cookies, or use a different browser. Ensure your internet connection is stable and JavaScript is enabled.
I’m having trouble checking out.
Verify that all required fields are completed and your payment information is correct. Try using a different payment method if issues continue.
Company Information
Where are your products made?
Our products are manufactured in facilities that meet our strict quality and ethical standards. Learn more about our manufacturing on thestylishspread.com.
What is your sustainability policy?
We’re committed to sustainable practices throughout our supply chain. Detailed information is available on thestylishspread.com.
Gift Cards
Do you offer gift cards?
Yes, digital gift cards are available in various denominations and never expire. They can be purchased through thestylishspread.com.
Can I return items purchased with a gift card?
Yes, items purchased with gift cards can be returned for store credit to your account on thestylishspread.com.
Contact Information
How can I contact customer service?
Use our contact form on thestylishspread.com for the fastest response. Our team typically replies within 2 hours during business hours.
What are your customer service hours?
Our customer service team is available Monday through Friday, 9 AM to 6 PM EST.
For questions not covered here, please visit our complete help center on thestylishspread.com or contact us through our online form.